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Stay at home for 7 days and self-isolate if you feel hot to touch on your chest or back or if you have a new continuous cough (coughing a lot for more than one hour, or 3 or more coughing episodes in 24 hours). Those you live with also need to self-isolate for 14 days. This will help protect others in our community.
DO NOT ATTEND THE GP SURGERY OR PHARMACY. Click here for NHS 111 advice including tips to avoid catching / spreading the virus. And click here for what "self-isolation" actually means. If you feel you cannot cope with your symptoms at home, your condition gets worse or your symptoms do not get better after 7 days then click here for the NHS 111 Online Covid-19 Service. Or call 111 if you have no online access. And here is the Isolation Note for your employer.
Click here to be clear about what "social distancing" is - we all need to be doing this now, especially if you are over 70, have an underlying health condition or are pregnant.
Daily Government Public Health Information here
Please note, a repeat prescription is an item of medication that is listed on your repeat slip. An acute medication is normally a "one off" medication used to treat an acute problem, such as a steroid cream. These medications will not be listed on your repeat slip. All acute medication requests will need to be passed to a GP. The GP may, at their discretion, choose not to prescribe the medication again. You may be asked to come back to see a clinican if this is the case.
We have a dedicated prescription line for you to use to order repeat prescriptions. This number is available Monday to Friday between the hours of 10am and 12m.
The prescription line number is: 01803 834565
By far the easiest way of ordering your repeat medication is via the Patient Online system. You will be able to order your repeat medication 24 hours a day via the website or an app on your phone/tablet.
You will need to have registered an account before you can use this service. For more information, please see the Patient Services section.
You are of course able to drop your repeat re-order form into us here at the surgery. There is a box placed in the main entrance. Please tick the items you require on your re-order form and drop it into the box. A new re-order form will be attached to your new prescription.
If you prefer you can send your prescription re-order form to us in the post. Please ensure you state your Name, Date of Birth and your requested items if requesting by post.
Send to: Reception, Dartmouth Medical Practice, 35 Victoria Road, Dartmouth, TQ6 9RT.
Please be advised that we cannot be held responsible for delays in the post, or lost items.
You may fax your order to: 01803 837917. Please ensure you state your Name, Date of Birth and your requested items if requesting by fax.
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Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.