Dartmouth Medical Practice

Tel: 01803 832212

Contact us

Book an appointment image Book an appointment

  • Two types of appointment

    Type 1 - Routine Appointments

    You may book a routine appointment up to 4-6 weeks in advance with a GP or Nurse. These appointments should be used for routine problems such as follow ups and other routine problems which don't require an urgent appointment on the day. Please note that due to the current COVID-19 availability can vary.

    Routine appointments are normally 10 minutes long. However, it's important to note that some appointments may over run. This will sometimes mean you wait longer than your stated appointment time. We always do our best to run on time, however, due to the nature of medicine, this isn't always possible. Please remember than it may be you next time that requires slightly longer. 

    Type 2 - Urgent Care Team

    These appointments are called "Triage" appointments. A member of the urgent care team will aim to call you back within 2 hours and discuss your problem over the phone. However this may be longer if the clinician is dealing with an emergency. In 80% of cases, they will be able to deal with your issue over the phone and prescribe medication should it be appropriate. 

    In cases where the urgent care team believe they need to see you, you will be asked to come to the surgery either that morning or in the afternoon. A member of the urgent care team will then see you. These appointments do not have pre-defined times associated with them and you will be called in according to your clinical need. 

  • Evening and Weekend Appointments

    Improved Access service for evening and weekend appointments.

    Evening access

    This is a requirement (known as Improved Access) where practices ensure that from Monday to Thursday a practice in each area is open between 6pm-8pm. 

    To access the following appointments please contact us here at Dartmouth Medical Practice:

    Mondays: 6.00pm to 8.00pm – Leatside Surgery
    Tuesdays: 6.00pm to 8.00pm – Chilington Surgery & Ashburton Surgery (rotation basis)
    Wednesdays: 6.00pm to 8.00pm – Buckfastleigh Medical Practice & Catherine House (rotation basis)
    Thursdays: 6.00pm to 8.00pm – Dartmouth Medical Practice

    Weekend Improved Access Service

    We offer weekend appointments situated in the below central hub location:

    Please call us here at Dartmouth to pre-book a Weekend appointment:

    Fridays: 6.00pm—8.00pm 
    Saturdays: 8.00am—6.00pm 
    Sundays:  8.00am—2.00pm 

    Consent to share your medical records with another practice:

    Please note as this contract is being delivered at scale across the locality, you will not necessarily be seen by a GP, Practice Nurse or HCA known to you from your practice

    To ensure that the Clinician you see has full access to your medical records, when you book your appointment the Administrator will ask you to consent to sharing your medical records. Once consent is gained the clinician seeing you on the day is the only person who will have access to your medical record, this consent is valid for 28 days from the appointment date. It is essential that consent is gained for you to be able to have the appointment. If you feel you do not wish to provide consent then it will not be suitable for you to book the appointment. 
    Thank for you your co-operation and support and we hope you make full use of this new service.