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Please note: Your Health Record will be shared with other NHS Healthcare Professionals unless you opt out. This is standard NHS Practice. Further information regarding opt outs can be found below.
We ask for information about yourself so that we can give appropriate care and treatment. This information is kept, together with details of the care you have received, because it may be needed if we see you again.
We use this information for reasons other than assisting your healthcare and treatment. For example, looking after the health of the general public. Everyone working for the NHS has a legal duty to keep information confidential and anybody who receives that information from us is bound by the same legal duty.
Over the years, storage of your health records has changed. While the GP used to own the record, this is no longer the case and your medical notes have become known as your "Health Record". If you are receiving care from other people as well as the NHS, we may need to share information to enable us all to work together for your benefit. We only ever pass on information about you if people have a genuine need for it in your best interest. Sometimes we are required by law to release information if it is in the public interest.
The Data Protection Act 1998 gives you the general right to apply to see or have a copy of any personal information held in your health record, this is known as the right of ‘Subject Access’.
We here at Dartmouth Medical Practice have a policy of openness with regards to health records. A request to access your records should always be in writing and submitted directly to the practice or your doctor.
Should your doctor decide that seeing your records might put your health at risk or pose a risk to the general public, you may only be shown part of your records or your request may be declined.
Over the past few years, Health Records have transitioned into a central record. This means that in theory, should you visit another health care provider, such as a hospital, clinic or A&E department, your records may be available to view, with your consent, by the provider providing you with health care.
Health Visitors, District Nurses, Acute Care and Intermediate Care Teams may have access to parts of your medical records. This is to ensure continuity of care and provide the best care possible. For example, a paramedic on the way to you or a member of your family will be able to see whether you have had adverse reactions to specific drugs in the past, and can, therefore, avoid giving such drugs in an emergency scenario.
Public Health has access to certain parts of your records, such as vaccination history. This is to ensure that Public Health can identify "hot spots" with regard to inoculation against disease, and can therefore, target resources to a local area to prevent spread of disease should they require. They also have access to certain anonymised data such as smoking data.
From time to time, we will take part in voluntary research. Any research which the patient is not physically involved in will use anonymised data. There are times where the practice will work with the research company or public body to identify and invite patients directly to a research programme. In these cases, the practice will invite you, as a patient to take part. This ensures that we do not give out any information and the patient signs up if they should so wish. Such research can often improve outcomes for specific patients.
From time to time, NHS employed Pharmacists and other health professionals will conduct NHS specified services on patient records. These healthcare workers are not employed by the practice, but are employed by the NHS and therefore have the same strict code of confidentiality as any other staff member.
You can opt out of sharing your record should you so wish. You should do this in writing. The practice would always favour sharing of records as this genuinely improves health outcomes for patients.
For more information on the Summary Care Record, please click here:
For further information on your health records, please click here:
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NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.